Refunds

Created by Sam Haywood, Modified on Fri, 21 Apr, 2023 at 4:50 PM by Sam Haywood

SUSU does not issue refunds for tickets except under exceptional circumstances. In the event that you have bought a ticket but no longer intend to attend the event, SUSU is happy for you to resell your ticket to another student of Swansea University or the general public (if applicable).


Exceptional circumstances include but are not limited to an event that is subsequently cancelled, rescheduled or has a change of location.


In order to request a refund please log in to your SUSU account on our events website (Swansea Students' Union Events (swansea-union.co.uk))

Go to 'Bookings'

Select the event required

Select 'Cancel'

Enter the quantity of tickets required to refund

Enter a refund reason with an explanation of the situation

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article