What to do?
Don’t Panic – Act Quickly
Fraud and scams can happen to anyone. The faster you act, the better chance you have of limiting the damage and possibly recovering lost money.
Report It Immediately
Contact your bank or credit card provider as soon as possible. They may be able to stop or reverse the transaction.
Report the scam to Action Fraud
Keep All Evidence
Save screenshots, emails, messages, receipts, or anything else linked to the scam.
Don’t delete communications — they may help with investigations or claims.
Contact the Police (if urgent)
If you’re at risk, or if the scam involves a face-to-face interaction contact South Wales Police via 101 or 999 in an emergency.
Warn Others
Let friends, housemates, or coursemates know — especially if it was a common scam (housing, tuition fees, fake job offers, etc.). You could help prevent someone else from being caught out.
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