Selling Products, Tickets and Memberships

Created by Thomas Weller, Modified on Wed, 11 Oct, 2023 at 9:11 AM by Thomas Weller

Through your student group page on the SU website you have the option to sell memberships, products such as hoodies or training kits, and tickets to events. Using your page as an online shop is the best way to control who purchases select items, create reports on your sales, and ensure the money goes straight into your group's account for security of your funds. 


What's the difference between a membership, product and ticket? 

Memberships - By purchasing a membership, students will appear within your student group's membership list. Having a membership grants people additional access, such as the ability to purchase particular products, be able to vote in student-group elections, and access other tools. Data is key, so it's important that your members purchase a membership so that they can participate in your group. Each student can only own one membership for any given group. Membership should be purchased each year and is active from the date of purchase and expires in August. 

Products - A product should be an item or service - such as a society hoodie, training shorts, a single session fee, or in some cases a competition entry. Products can have sales limits

Tickets - A ticket should be entry to an event or activity. Tickets can only be created in tandem with an Event. 


How can I add a membership, product, or ticket to our page? 

Memberships can only be added and adjusted by members of the engagement team. These should be amended in time for September and January entry. Submit a ticket to change your membership fee.


Products can be currently only be added adjusted by members of the engagement team by submitting a ticket. Products should be used for physical products, such as hoodies, or for additional training fees.


The minimum needed to set up a product is the name and cost of the product. However if you wish to have additional customizations tied to your products, such as sizes, colours, and dietary requirements, or if you wish to restrict products to be sold to a specific subset of people such as members, performing arts members, 2nd-year students etc. these can be added for you.


Tickets can only be added if they are tied to an event on the website. Creating events and tickets has its own article.


Checking the Number of Sales

You can view your product, ticket, and membership sales through your student group's control panel. 


Your first step to achieving this would be to adjust the date range to cover the period you wish to look at. The membership year resets after August 31st each year, so to analyse the current academic year's worth of sales set the date range to start on September 1st. Then click on one of the three options - Sales Report, Purchasers Report, Customisations - which are broken down below.


Sales Report - This report will show you how many of each item has been sold and how much money has been generated as a result of these sales. 

Purchasers Report - This report will show you a breakdown for each product, ticket, and membership, and display who has purchased which items. 

Customizations - This report will show you the selected customizations for purchased products, such as if you've sold student group merchandise in different sizes, this report will show you what size each member has purchased. 

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